Shipping policy
Effective Date: 09/30/23
Thank you for shopping with elegance beauty! Below, you will find our shipping policy and information regarding our returns policy.
1. Shipping Information
(a) Shipping Methods: We offer the following shipping methods:
- Standard Shipping estimated at checkout
- Expedited Shipping estimated at checkout
(b) Shipping Charges: Shipping fees are calculated based on the selected shipping method, location, and total order weight. The exact shipping cost will be provided at checkout.
(c) Order Processing Time: Orders are typically processed and shipped within 2-3 business days of order placement. Please note that processing times may vary during peak seasons.
(d) Shipping Restrictions: We currently only ship within the United States.
(e) Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.
(f) Lost or Stolen Packages: elegance beauty is not responsible for any lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly.
2. No Returns Policy
We take pride in the quality of our products and want you to be satisfied with your purchase. However, due to the nature of our beauty products, we do not accept returns or exchanges. All sales are final.
If you receive a damaged or incorrect item, please contact our customer support team at elegancebeauty.store within 7 days of receiving your order. We will work with you to resolve the issue promptly.
3. Address Accuracy
It is the responsibility of the customer to provide accurate and complete shipping information. elegance beauty is not liable for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
4. Change of Shipping Address
If you need to change the shipping address after placing an order, please contact our customer support team at using the email form on our website as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the address can be changed after the order has been processed.
5. Contact Us
If you have any questions or concerns about our shipping policy or returns policy, please contact us at elegancebeauty.store .